New texting service that lets your customer text you.
Time to let them text your business, with Morse Connect! Morse Connect is Business Landline and Toll-Free Texting.
For the little guy. For the big guy. For all businesses. We all know, time equals money. And with Morse Connect,
you'll save your customers time (goodbye annoying phone tree) and save your business time as well. For you, more
time to do/make/create what you do, and the same for your customers. And perhaps the greatest part of Morse Connect?
Business texting helps you connect with your customers 100% of the time. Win. Win.
With Morse Connect, you never miss a customer.
We'll text-enable your existing, trusty business landline AND we'll text-enable your toll free number too.
We text-enable your existing toll free number for full texting capabilities. Need a toll free? We've got your back.
Just like regular texting, you and your employees can respond on your own. Keeps that intimate customer connection intact.
Fully customized. If you can think it, you can set it up.
Create as many Auto Responses to typical and all potential questions. Smart.
Access your dashboard across all devices; mobile, tablet, computer. See data. Tweak and Manage everything.
The deluxe, whiteglove onboarding and monthly campaign management package puts you in the back of the limo and we do all
the driving. This is the best for when you want to talk and we do all the work.
Want to run your business better? Just add morse connect.
By way of example, you run a popular restaurant. People love you. People don't love having to call you. Business is good
but you're slammed: planning menus, sourcing ingredients, making/serving the food, managing the staff, small-talking your
patrons, you're in the zone. But all of this takes all your time. No time left for you and your staff to pay close attention
to phone calls. With Morse Connect, problem-solved.
Turn those typical calls into texts and handle them all. Easily. Morse Connect will make quick work of communicating your
Daily Specials or giving hours and directions. If you're so inclined, Morse Connect can help you facilitate orders and
payment and pick-up (or delivery). If it helps your business better serve your customers, Morse Connect will work with you
to make it happen. Believe it.
Don't Own a Restaurant? No biggie. Morse Connect helps lots of businesses.
Bar/Taverns, automotive, home repair service industry, law offices, medical offices, dental offices, residential communities,
radio stations, retail... the list goes on.
Don't see your business? We're all over it.
Contact Us Today!
Want to run your business better? Just add morse connect.
According to a recent Harris poll, did you know...
of consumers prefer texting over talking to a business on the phone
of consumers age 18-34 are likely to have a positive perception of a company that offers texting
of all consumers agree that it's frustrating to be tied to a phone or computer waiting for customer service assistance
So, give your customers what they want!
But how will people know they can text your business?
Here Is How
We'll send you our icon to place next to your phone number...everywhere!
Now your customers will know they can send your business texts.
Cover all your social media bases including Yelp, Foursquare, Twitter, Facebook, Instagram, LinkedIn, salesforce,
Google+, Pinterest, Snapchat, YouTube, etc. Just place our icon next to your phone number.
Customer Contact Points
Place our icon on anything and everything. This includes business cards, your website, invoices, receipts, menus,
storefront signs, lawn signs, reception desk placard, table placards, stickers for take-out orders, brochures,
billboards, and anywhere else you advertise.
Change your hold message and voicemail message and let customers know they can text the same number they just dialed.
"Don't want to wait on hold or press a bunch of buttons? Hang up and text your question to the number you just dialed.
We'll get back to you right away so you don't have to hang on a phone call."
Have your employees tell customers they can text your telephone number.
Consider handing out a refrigerator magnet with your business information and our icon next to your phone number
(could be any little trinket, as long as the customer will keep it handy).
Explore the possibility of creating a promo specifically tied to texting.
Ask customers if they'd like to receive special text promotions so you can get their mobile numbers into a database.
Make our Icon a text hyperlink on all mobile versions of your website, etc.
How can I use morse connect?
The possibilities are endless. But that doesn't really help, does it? OK, let's take a look at how Morse Connect can work for you.
The Basics - Custom Auto Replies
You can create thousands - yes thousands of custom auto replies for your customers. It's very simple and intuitive.
You can create them one at a time, or upload a mass file containing thousands (let us help you with the mass upload
- after the first time, you'll have it down).
Here are some examples:
Say a customer wants to know the location of your business. They could ask this in a variety of ways, so you'll want to cover all
of the relevant key words, such as 'address', 'location', 'located' and 'locate'. So when a customer texts
"What is your address?"
they can get back a custom auto reply,
"Thank you for your inquiry. We're located at 123 Main Street, Any City, USA. We hope to see you soon!"
Customers may want to know your hours. Relevant key words could be 'hours', 'open', 'closed', 'close'. So when a customer texts,
"Are you guys still open?"
"Are you closed on Sundays?"
, you could set up a custom reply that says:
Thanks for your text!
Our hours are:
Let's say your business has a happy hour. Key words might be 'happy', 'happy hour', 'HH', or 'specials'.
Now, if a customer texts, "When is your happy hour?", they could receive:
Thanks for your text!
Happy Hour is M-F, 3pm-7pm
We have great food and drink specials!
A customer may be interested in knowing whether your business has any sales or specials going on. Some businesses may have
daily/weekly/monthly deals. Your key words may be 'special', 'deal' or 'sale'. A customer texts
"Hey, do you guys have any specials [deals][sale] going on?"
An auto reply such as the following could be created:
Thanks for texting! We have a special going all of October.
Save 50% on a combination mani/pedi. Text or call to make an appointment!
Thanks for texting! We have a delicious dinner special today.
An 8 ounce filet mignon, baked potato, veggies, salad and dessert for only $29.99.
Text us for reservations, or just come on in!
Thank you for texting! We have a great sale on all roses through Mother's Day.
25% off all rose arrangements, plus a free beautiful spring vase.
Here's another cool trick you can do with Morse Connect. A customer may text you
"Do you guys have a website?"
You can set up key words like 'website' or 'online' with a custom auto-reply:
Yes, we have a great website! Here's the link: http://www.yourbusiness.com
The customer will actually receive a text with the link to your website.
A customer might be interested in a property for sale. The customer may text "listings" and you can have a custom
auto-reply such as "For a list of all our properties for sale, click here (link)". Or, they might text "List 123456"
and you can set up an auto-reply such as "Here's some information on the property at 123 State Street, Las Vegas, NV, 89119.
Click here (link) for more details".
Just a little more advanced - Have text conversations with customers
Look, it's just way more convenient to text - for your customers, for you and for your employees. Rather than tying yourself
or your employees to the phone, or tying the customer to their phone...just text!
With the Morse Connect portal or app, you can have full-on, instantaneous text conversations. Here are some examples where
you'd type a personalized response, rather than using auto-replies to a key word:
Do you have any openings with Natalie for a cut and color Wednesday?
Hi there! Yes we do. We have openings at 10am, 12:30 and 3:45. Would you like to book one of those times?
I'd like the 12:30 slot please.
Perfect. Could we just get your name? We'll use this number if we need to reach you.
Wendy Fehring. Thanks.
Got you down. We'll see you Wednesday at 12:30. Thank you!
Again, you can have this conversation from the
Morse Connect portal on your computer
or using the Morse Connect app on your phone or tablet. So you can be on the move, taking care of other important
matters while you're handling a customer that would normally have you tied up on the phone.
I'd like to order a 9 inch Hook & Ladder on wheat.
Sure! Would you like everything on that? And can I have your name?
No mayo, onions or tomatoes. Kevin.
You got it. Your sandwich will be ready in 10 minutes. Thank you, Kevin!
A nice sports bar & grill
Do you take reservations?
We'd be happy to make a reservation for you! We just need to know when and how many in your party.
There are four of us. We want to watch the Tigers and Cougars Saturday around 3 pm.
That should be a great game. We'll put you near a nice TV. Can I get your name for the reservation?
You got it, Sloane. See you at 3 pm on Saturday!
What time are Bikram classes on Wednesdays?
Hi! We have Bikram classes at 5am, 7am, 10am, noon, 2, 5 and 7pm. We'd love to see you at one of them!
Can a beginner go to any of those?
Absolutely! The 2pm and 5pm classes will have a lot of beginner level students.
What's the cost for a class?
For just one class, it's $20. We have lots of great packages that can get the cost per class way down.
Please come on in and check us out. I think you'll really enjoy it.
Cheap and good. The American dream.
For the cost of a few ridiculous coffee-drinks and a couple of bagels, you can make your customers' dreams come true.
Why wouldn't you get Morse Connect?